CANCELLATION POLICY

At Auraluminous, your time is valuable — and so is ours. To ensure a seamless and relaxing experience for every guest, we kindly ask that you review and respect the following policies. Cancellations & Rescheduling We require at least 24 hours’ notice for any appointment cancellations or reschedules. Appointments canceled or rescheduled with less than 24 hours’ notice will incur a 30% cancellation fee based on the scheduled service price. This fee will be charged to the card on file. No-shows will also be subject to a 30% fee. We understand that unexpected situations happen. If you experience an emergency, please contact us as soon as possible, and we will do our best to accommodate. Deposit Policy A deposit may be required at the time of booking to secure your appointment. Deposits are applied toward your service total on the day of your visit. Deposits are non-refundable for appointments canceled or rescheduled within 24 hours of the scheduled appointment time. Late Arrival Policy To maintain a calm and timely experience for all guests, we ask that you arrive on time for your appointment. If you arrive late, your service may need to be adjusted or shortened in order to accommodate scheduled appointments that follow. The full service price will still apply. Guests arriving 15 minutes or more late may be required to reschedule and will be subject to the cancellation policy. Thank you for choosing Auraluminous. We truly appreciate your understanding and look forward to providing you with exceptional care